U.S. General Services Administration
www.gsa.gov/mras

You can download a copy of this RFI in advance of responding here: GSA MAS PMO Improving MAS Contractor Success - Market Research

NOTE: this is a downloadable copy of the RFI when it was posted. As close dates and/or Technical Questions could possibly change and may not be reflected, be sure to always refer to the close date and information posted only, and not this document. Do not download and submit the attachment by email. Only responses submitted online by completing the RFI Survey are accepted.

All responses are due by 5:00pm (ET) on the day of closing.
GSA MAS PMO Improving MAS Contractor Success - Market Research
GSA’s Multiple Award Schedule (MAS) Program Management Office (PMO) is continuously working to improve the experience and success for our suppliers and would like your input. GSA seeks feedback from current MAS contractors to better understand the roadblocks preventing them from meeting the minimum.
Responses Due: 06/21/2024



How do you designate the size of your business?

Please select the socio-economic categories that apply to your GSA contract. 
 

If your company holds multiple GSA contracts and their socio-economic categories differ, respond based on the contract you list above.


Socio-economic Indicators Key: 

  w - Woman Owned business   8aS - 8(a) Sole Source Pool
  wo - Women Owned Small business

  h - SBA Certified HUBZone Firm
  ew - Economically Disadvantaged Women Owned Small business

  to - Tribally Owned Firm
  v - Veteran Owned Small business   ai - American Indian Owned
  dv - Service Disabled Veteran Owned Small business   an - Alaskan Native Corporation Owned Fir
  d - SBA Certified Small Disadvantaged business   hn - Native Hawaiian Organization Owned Firm
  8a - SBA Certified 8(a) Firm  


Socio-economic indicators signify the business size and business status of the contractor. To look up the indicator by contract, refer to GSA eLibrary.

1) How long have you held your MAS contract? 

2) Why did you pursue a MAS contract? 

3) Did you read the MAS Solicitation and applicable SIN specific requirements before submitting your offer? 

4) Prior to offer submission, did you have all the information needed from GSA to determine that a MAS contract was right for you?

5) Did you fully understand your responsibilities as a MAS contractor prior to your MAS contract award? (e.g., making sure the items and pricing offered are accurate, reporting sales and IFF, accepting MAS modifications for solicitation refreshes, etc.)? 

6) Do you understand the MAS minimum sales requirement?
(FAS FSS clause I-FSS-639, Contract Sales Criteria: The Federal Supply Schedule (FSS) Contracting Officer may decide not to exercise the first option to extend the term of the contract if the Contractor’s reported sales are not expected to exceed $100,000 within the first 60 months following contract award. The FSS Contracting Officer may decide not to exercise subsequent options to extend the term of the contract if the Contractor's reported sales did not exceed $125,000 each 60 month period thereafter). 

7) Have you been able to meet -- or are you on track to meet -- the MAS minimum sales requirement? 

8) Are you using a third-party consultant for MAS support? 

9) Did the Pathways to Success and the MAS Readiness Assessment provide your company with the full scope of information of what it means to be a MAS contractor? 

11) Would a mandatory, pre-offer submission bootcamp training have better prepared you for submitting your MAS offer and understanding of the MAS program? 

12) Should new contractors be required to take a formal training that covers compliance, etools, market research, and marketing basics? 

13) Do you attend the monthly MAS Office Hours for Industry? 

14) Does the MAS Program provide you with adequate training on marketing your MAS contract? 

15) Prior to submitting a MAS offer, did your company conduct research to determine the number of suppliers offering the same/similar products and/or services? 

16) Prior to submitting a MAS offer, did you conduct research to determine that federal, state, and local governments are buying the types of products and services that your company offers? 

17) Did your company conduct market research to determine if MAS was an overall fit for your company prior to pursuing a MAS contract?

18) Did your company develop a marketing strategy prior to getting a MAS contract? 

19) Does your company currently have a marketing strategy for marketing your MAS contract? 

20) Did your MAS Contracting Officer or Contract Specialist review your responsibilities as a MAS contractor prior to award? 

21) Is your assigned MAS Contracting Officer/Contract Specialist accessible when you have questions about your MAS contract? 

22) Do you use GSA provided resources (e.g. Schedule Sales Query Plus, Vendor Support Center, GSA eLibrary) for your market research needs?

23) Which of the following GSA websites do you find most useful in managing your MAS contract? (Please select all that apply) 

24) Does the Vendor Support Center provide you with adequate resources to help manage your MAS contract? 

25) Do you think the Vendor Support Center is easy to navigate? 
AFTER YOU SUBMIT YOUR RESPONSE:
A confirmation email will be sent to the Company POC along with a copy of your completed responses.

Disclaimer
By submitting your response, you grant the U.S. General Services Administration (GSA) the authority to share your information with other Government entities including Federal, State and Local Governments as well as the right to publish your market research response (including your company name and POC contact information) on Government-facing websites.